Your terms of sale
General conditions of sale

www.Mon-Liquide.fr (hereinafter referred to as "The site") is published by the company to simplified Actions (S.A.S.) ULTIMAX, whose legal representative is Mr. Lombard maxim, whose head office is in Saint-Mard (77230) - 5 alley of the fountain of the tournelles, identified with the RCS of Pontoise under no. 813.743.911, (hereinafter referred to as "the ULTIMAX society"). All orders placed on the site are subject to these general terms of sale. 

I the customer

The Client declares to be an individual at least 18 years of age and have the legal capacity or be a parental authorization allowing him to place an order on the site. When recording the personal data of the Client in the 'my account' section, must ensure the accuracy and completeness of the required data that it provides. In case of an error in the address of the recipient, the ULTIMAX company cannot be held responsible for the impossibility to deliver the product. The ULTIMAX company reserves the right to cancel any order when the IP address of the customer will be domiciled in a country different from the address of invoicing and/or delivery.

II products

The products offered for sale are described on the Site. The ULTIMAX company brings the greatest care in the presentation and description of these products to satisfy the customer information. In any State of cause, in the event of nonconformity of the product delivered compared to its description on the Site, the customer may either exercise his right of withdrawal, either to implement the guarantee of conformity of the ULTIMAX company which will undertake, as appropriate , either Exchange or refund of the price (in whole or part) eventually charged. 

The return costs are charged to the buyer.

III the command

Ordering on the Site is subject to the respect of the procedure in place by the company ULTIMAX materialized by a succession of steps the customer must follow to confirm his order. The customer has the possibility, before definitively validating his order, to check the detail of it and its total price, and to correct any errors, before confirming it to express his acceptance. All orders confirmed by the customer's sales contract and acceptance of all the provisions of the present.

The ULTIMAX company will refuse any order from a customer with whom there is a dispute or an incident relating to the payment of a previous order or which contravene the provisions of this agreement.

In this hypothesis, the ULTIMAX company will inform by e-mail the customer. Otherwise for the customer to proceed with the ULTIMAX company to correct, erroneous elements or opposites of these general terms of sale the ULTIMAX company reserves the right to not process the order.

A confirmation email summarizing the order (product, price, product availability, quantity...) will be sent to the customer by the company ULTIMAX. For this purpose, the customer agrees formally the use of e-mail for the confirmation by the ULTIMAX society of the contents of his order. In any case, the invoices are given upon delivery.

IV. price and terms of payment

1 determination of the price

Of product prices are in euros TTC, off participation in shipping costs.
The total price of the order (including all taxes and shipping) is indicated in the basket.



2. terms of payment

The products are payable the day of the order.

The payment of purchases is made either by:
-Credit card via E - Farm Credit Transaction: the customer accesses a dedicated space provided by a banking institution, which ensures safety and registration of the payment order. A this respect, the customer expressly acknowledges that communication of his bank card to the ULTIMAX is worth authorization to debit her account to the amount of the ordered products.

-Paypal


-Bank check in case of payment by cheque, this must be issued by a bank domiciled in metropolitan France.

The cashing of the cheque is practiced at reception of it to the following address:

Company ULTIMAX
5 alley of the fountain of the tournelles

Saint-Mard 77230

 

Your credit card information is not saved.

3. the data recorded and retained by the company ULTIMAX are proof of the order and all past transactions. The data recorded by the system of payment constitute the proof of the financial transactions.

V delivery

The transport of your parcel

Packages are usually shipped within 24 hours working after reception of your payment. Standard shipping method is delivery at home, delivered without signature and free if your order is over or equal to € 29 for FRANCE.

Packages in letter followed are usually delivered within 48 hours, but this time is average, it can go from one day to a week. The package is considered "late" after 5 business days after shipping.

Here are our rates: letter:

 

Metropolitan France

 

 : Free shipping from € 29 to purchase below €2.49 of participation feeSO COLISSIMO without signature:

 

Metropolitan France: Free shipping from € 59 

If less than € 29 basket = €3.99

If basket from € 29 to € 59 = € 3.59

Belgium

:

Free shipping from € 99If less than € 29 basket = €5.49

If basket from € 29 to € 59 = € 4.99

If basket from €59 to €99 = €1.49

SO COLISSIMO with signature:

Metropolitan France: Free shipping from € 99

 

If less than € 29 basket = €4.99 

If basket from € 29 to € 59 = € 4.59

If basket from €59 and €99 = € 1.99 Belgium

:

Free shipping from € 99

If basket less than €29 = € 6.49

 

If basket from € 29 to € 59 = € 5.99If basket from €59 to €99 = € 2.49

SO COLISSIMO Expert overseas without signature:

Overseas: If basket less than € 59 Group €7.99

If basket from €59 to €99 = € 10.99

If greater than € 99 basket = € 14.99 SO COLISSIMO Expert overseas with signature:

 

 

The Group overseas: If basket less than €59 €9.99 

 

If basket from €59 to €99 = € 12.99

 

If greater than € 99 basket = € 16.99

 

CHRONOPOST TO FRANCE

 

For all orders placed before 1 pm

 

Next day delivery before 13 h 00 (from Monday to Saturday): €9.99 including VAT 

Chronopost delivery from €109 purchase

Shipping costs include packing, handling and postage... We recommend that you combine your purchases in a single order a particular care is given to the package.

The parcels are oversized and protected.

IMPORTANT:

 

 

-If your package arrives damaged, refuse the package it will be returned to us and we will process a refund or Exchange, if your package is damaged in your box to the letters, please take a picture of the package unopened and contact us, we you propose a solution for refund or Exchange if items are damaged.

-However you will enjoy a return within 14 days following receipt, if you open not your e-liquids, please contact customer service at the address: serviceclient@mon-liquide.fr, we will explain how to proceed.

-If your parcel is noted as delivered so that you have not received you must immediately contact the carrier that you have selected to find a solution, or a lump sum refund in respect of the insurance of the carrier, the SAS Ultimax that shipped the package, will be held responsible.

-If your package is lost by the carrier you have chosen, you must contact the carrier to get the lump sum refund in respect of the insurance of the selected carrier, the Ultimax SAS cannot be held responsible for the loss of a parcel, which was properly shipped, and the client may not in any requested reimbursement of his order to the ULTIMAX company.

 

 

 

VI - Right of withdrawal

The particular customer has a right of withdrawal, that it can exercise without any reason, within a period of fourteen (14) days from the delivery of the command that will be exerted by the return of new products, no open along with the order number , by mail (letter followed or Colissimo) follow-up to the following address:

Company ULTIMAX

Return my - liquide.fr

5 alley of the fountain of the tournelles

Saint-Mard 77230

The return costs are then charged to the buyer.


The customer must contact customer serviceclient@mon-liquide.fr that will give the market to follow.


Reimbursement as part of the right of withdrawal, this team by the payment method used by the buyer.


VII - guarantee 1. Legal compliance guarantee

Article L.217 - 7 of the code of consumption
Created by order No. 2016-301 March 14, 2016 - art.

"The defects which appear within a period of 24 months from delivery of the goods are presumed to exist at the time of delivery, unless proved otherwise.

 

For second-hand goods sold, this deadline is six months.


The seller can combat this presumption if it is not compatible with the nature of the property or the lack of conformity that is invoked. "

2. commercial warranty


You benefit from a guarantee of 6 months on all the material sold on the site, except E-liquids, and resistance type accessories (resistors, resistive wire, cotton, wicks, kit rba/GDR, etc..) 

 

The return costs are charged to the buyer


VIII - refund
Reimbursements of products in the cases referred to in article II and VI will be made by the ULTIMAX company within a maximum period of 30 days after the receipt by it of those goods. The refund will be in the mode of payment used by the purchaser as part of the legal guarantee of conformity.
In the framework of the commercial guarantee, it will be proposed to the customer, or a credit, refund or Exchange.

 

Reimbursement as part of the right of withdrawal, this team by the payment method used by the buyer.

IX - Applicable law

All orders take full rights membership of the client to the General conditions of sale. These general conditions of sale are governed by french law. In case of dispute, only the french courts will be only qualified. In case of difficulty or claim on the occasion of an order, the customer can go to Customer Service to find an amicable solution.

You have the option to use a mediator of consumption. Article l. 112-1 of the consumer code

X computing and liberties

The information collected by the company ULTIMAX when an order of the customer are required for the management of the transaction and for this purpose may be communicated in whole or part to service providers of the ULTIMAX company involved in execution of the command. The customer is informed that these same personal data may also be collected by an agency in charge of the analysis of orders and the fight against credit card fraud. In accordance with the law computer and freedoms n ° 78-17 of 6 January 1978, the customer has a right of access, rectification, opposition and removal to the data.

 
















 


Accept Site use cookies
Shipped same day If ordered before 01:00 PM
Free delivery With tracking as from 59€
Chat with an advisor Mon-Fri 9:30 - 12:00 AM-1:30/3:30 PM
Loyalty program 5% discount
Accept Site use cookies